Zaafira Ramadhani, Nashita. “THE IMPACT OF CSR INCIDENTS ON CUSTOMER LOYALTY: A COMPARATIVE ANALYSIS OF INDITEX IN THE NETHERLANDS AND INDONESIA”. PEOPLE: International Journal of Social Sciences (March 12, 2024): 188. Accessed December 5, 2025. http://www.grdspublishing.org/index.php/people/article/view/2329.