PUBLIC SECTOR EMPLOYEES’ MOTIVATION: CAUSES AND EFFECTS

Authors

  • Carole Serhan University of Balamand, Issam M. Fares Faculty of Technology, Business Management and Administration Department, Deir El Balamand, P.O. Box 100, Tripoli, Lebanon
  • Eliane Al Achy University of Balamand, Issam M. Fares Faculty of Technology, Business Management and Administration Department, Deir El Balamand, P.O. Box 100, Tripoli, Lebanon
  • Eva Nicolas University of Balamand, Issam M. Fares Faculty of Technology, Business Management and Administration Department, Deir El Balamand, P.O. Box 100, Tripoli, Lebanon

DOI:

https://doi.org/10.20319/pijss.2018.42.4955

Keywords:

Public Sector, Motivation, Public Sector Motivation Framework, Lebanon

Abstract

This article aims to examine the causes and effects of public sector employees’ motivation. A qualitative interview is performed among Lebanese managers and employees working in public organizations to understand their standpoints in relation to the key dimensions which could affect work motivation and how these dimensions could affect their work effectiveness and involvement. In view of the above, this research identifies the dimensions that most affect motivation at work and highlights the related consequences. Results show that there is a strong support for pay and working conditions as predictors of public sector employees’ motivation, work effectiveness and involvement. Finally, guidelines and recommendations for implementing research findings are provided. 

References

Alderfer, C.P. (1969). An Empirical Test of a New Theory of Human Needs. Organizational Behavior and Human Performance. 4 (2), 142-175. https://doi.org/10.1016/0030-5073(69)90004-X

Chevallier, J. (1991). Public service :What do I know ? PUF, 2nd Edition.

Crozier, M. (1987). Public Management of the Problems Facing the Transformation of the Environment. Policies and Public Management Review, 3 (1), 9-23.

Crozier , M. (1987). The Problems of Public Management. Les Cahiers French , 233, 53-55.

Dagemais, B. (2005). The job of public relations, The Press of Laval University, 5th Edition.

Dagher, A. (2010). The Lebanese Administration after 1990. The Press Laval University, 3.

Dizgah, M.R., Chegini, M.G. & Bisokhan, R. (2012). Relationship between Job Satisfaction and Job Performance in Guilan Public Sector. Journal of Basic and Applied Scientific Research, 2 (2), 1735 – 1741.

Friesen, D. (1986, April). Overall stress and job satisfaction as predictors of burnout. Paper presented at the annual meeting of the American Educational Research Association, San Francisco, CA.

Hackman, J.R. & Oldham, G.R. (1976). Motivation through the Design of Work: Test of a Theory. Organizational Behavior and Human Performance, 16, 250-279. https://doi.org/10.1016/0030-5073(76)90016-7

Hackman, J.R. & Oldham, G.R. (1980). Work Redesign. Addison-Wesley.

Holland, J.L. (1973). Making vocational choices: A theory of careers. Englewood Cliffs, NJ: Prentice-Hall.

Holland, J.L. (1997). Making vocational choices (3rded.). Odessa, FL: Psychological Assessment Resources.

Hsu, M. & Chen, K. (2012). A Study of the Relationship among Self-Motivation, Organizational Commitment and Job Satisfaction of University Faculty Members in Taiwan. International Journal on New Trends in Education and their Implications, 3 (3), 7.

Locke, E.A. (1968). Toward a Theory of Task Motivation and Incentives. Organizational Behavior and Human Performance, 3 (2), 157-189. https://doi.org/10.1016/0030-5073(68)90004-4

McClelland, D.C. (1961). The Achieving Society. Princeton, Van Nostrand. https://doi.org/10.1037/14359-000

Mercier, E. (2000). The Effects of Modernization on Human Resources Management Practices in Public Utility Companies. A Conventionalist Reading of the Evolutionary Process to RATP and EDF-Lorraine. PhD in Management Science, Thesis Direction G. Schmidt, 118.

Reich, M, Gordon, D.M. & Edwards, R.C. (1973). Dual Labor Markets: A Theory of Labor Market Segmentation. American Economic Review. 63 (2), 359 – 365.

Serhan, C., Al Achy, E. & Nicolas, E. (2018). Understanding Public Sector Employees’ Motivation: What makes them Inspired? International Journal of Human Resource Studies, 8 (1), 249 - 273. https://doi.org/10.5296/ijhrs.v8i1.12758

Serhan, C. & Tsangari, H. (2017). Development of a Theoretical Framework for Retaining Fresh Graduates through Job Satisfaction. Proceedings of the 23rd Scientific International Conference: Research and Science in the Service of Humanity, Beirut, Lebanon, 28-30.

Serhan, C. & Tsangari, H. (2016a). The Inclusion of Labor Market Conditions in a Proposed Modeling Framework for Fresh Graduates’ Retention. Journal of Research in Business Economics and Management, 7 (3), 1107 – 1121.

Serhan, C. & Tsangari, H. (2016b). Modeling the Effect of Core Job Dimensions and Labor Market Conditions on Fresh Graduates’ Retention. International Journal of Recent Advances in Organizational Behaviour and Decision Sciences, 2 (2), 763 – 771.

Serhan, C., Tsangari, H., Sanchez Bengoa, D. & Mekdessi S. (2016). Fresh graduates’ retention: A review of literature. IOSR Journal of Business and Management, 18 (2), 51 – 64.

Serhan, C. & Tsangari, H. (2015). Retention of fresh graduates: Identification of determinant factors through a modified job characteristics model. Proceedings of the Global Business Conference (CBC 2015), Sibenik, Croatia, 200-202.

Tourani, A. & Rast, S. (2012). Effect of Employees’ Communication and Participation on Employees Job Satisfaction: An Empirical Study on Airline Companies in Iran. International Conference on Economics, Trade and Development. IPEDR. 36. IACSIT Press, Singapore.

Zakaria, S. (2012). Ways to Make Fresh Graduates Employable. Gulf News, June 30. Downloaded on 13 February 2014 from: http://gulfnews.com/business/my-career http://gulfnews.com/business/my-career

Zeytinoglu, I.U. & Denton, M. (2005). Satisfied workers, retained workers: Effects of work and work environment on homecare workers’ job satisfaction, stress, physical health, and retention. (CHSRF FCRSS: Canadian Health Services Research Foundation).

Downloads

Published

2018-07-14

How to Cite

Serhan, C., Achy, E. A., & Nicolas, E. (2018). PUBLIC SECTOR EMPLOYEES’ MOTIVATION: CAUSES AND EFFECTS. PEOPLE: International Journal of Social Sciences, 4(2), 49–55. https://doi.org/10.20319/pijss.2018.42.4955